1. Introduction

Welcome to LAOK Services LTD (“we,” “our,” “us”). By using our services, you agree to the following Terms and Conditions.

These Terms govern our Digital Media Consulting, Social Media Marketing (SMMA), and Amazon Product Launch Services.

2. Services Provided

LAOK Services LTD provides the following services:

Social Media Marketing (SMMA) for local businesses

Amazon Product Launch Consulting

General Digital Media Consulting

We tailor our services to each client, but we do not guarantee specific business outcomes such as increased sales, engagement, or ranking improvements.

3. Payments & Fees

Payment structures depend on the type of service purchased:

✅Project-Based Services:

Require a deposit upfront, with remaining payments due upon agreed milestones.

✅Monthly Retainer Packages:

Clients are billed monthly for continued services.

✅Custom Agreements:

Special arrangements may be made for long-term clients.

Late payments may result in paused services until payment is received.

4. Refund Policy

Refunds are considered on a case-by-case basis.

If a refund is approved, it will be processed within 14 business days. Deposits for project-based services are generally non-refundable unless otherwise stated.

5. Client Responsibilities

Clients agree to:

✔ Provide accurate business information and necessary assets (logos, copy, ad accounts, etc.)

✔ Comply with platform policies
(Facebook, Amazon, Google, etc.)

✔ Make timely payments to avoid service disruptions

LAOK Services LTD is not responsible for account suspensions, ad disapprovals, or platform policy changes affecting marketing efforts.

6. Limitation of Liability

We strive to deliver high-quality services, but we do not guarantee specific outcomes such as:

Increased sales, rankings, or engagementSuccess of advertising campaignsUninterrupted access to third-party platforms (Facebook, Amazon, etc.)

We are not liable for losses resulting from: Third-party service failures (e.g., Facebook Ads downtime, Amazon algorithm updates)Client errors (e.g., policy violations, mismanagement of advertising budgets)Unforeseen technical issues

Our total liability for any claim will not exceed the total amount paid by the client in the last 3 months.

7. Termination of Services

We may terminate or suspend services under the following conditions:

🚨Non-Payment: Failure to pay agreed fees after a grace period

🚨Violation of Platform Policies: If a client engages in prohibited activities (e.g., running misleading ads, black-hat marketing techniques)

🚨Breach of Contract: Failure to uphold agreed-upon terms

🚨Unethical Behavior:

Any fraudulent, abusive, or unlawful actions

If termination occurs due to client violations, no refunds will be issued for remaining services.

Clients may also terminate services with 30 days’ written notice, but pre-paid fees may not be refundable.

8. Intellectual Property & Confidentiality

Clients retain ownership of their own branding, logos, and business assets.LAOK Services LTD retains the right to showcase successful work (case studies, portfolio items)unless the client explicitly requests otherwise.Any confidential information shared will be kept secure and not disclosed to third parties without consent.

9. Governing Law

These Terms & Conditions are governed by UK law

. Any disputes will be resolved in the courts of England & Wales

.

10. Changes to Terms

We may update these Terms from time to time. Clients will be notified of major changes, and continued use of our services implies acceptance of the new terms.

11. Contact Information

For any inquiries about these Terms, please contact us:

📧 Email: [[email protected]]